MINISTRY OF DIGITAL GOVERNANCE

Single Digital Portal Coordination Service (gov.gr)

This statement applies to content posted on www.gov.gr. It does not apply to content in subdomains (e.g. dilosi.services.gov.gr)

Accessibility statement – gov.gr

The Single Digital Portal Coordination Office (gov.gr) is committed to making the relevant website and the application for mobile devices accessible in accordance with the provisions of Law 4727/2020 (Government Gazette, Series I, No 184 23-09-2020), as currently in force.

This accessibility statement applies to the www.gov.gr website and the respective gov.gr application for mobile devices

Declarer's Identity

Ministry of Digital Governance

Single Digital Portal Coordination Office

11 Fragkoudi & Al. Pantou Streets, Kallithea 101 63 Athens

Contact: https://mindigital.gr/contact

Compliance status

This website and the above application fully comply with the accessibility requirements of Article 39 of Law 4727/2020 and is in partial compliance with WCAG 2.1 (Level AA) standard.

Specifically, the website and the application has incorporated the UserWay service website accessibility widget, which is powered by a special accessibility server (offering a series of functions for use by persons with disabilities, including those with visual, hearing, cognitive and motor-function impairment). This widget resolves most accessibility issues at WCAG 2.1 Level AA.

Preparation of this accessibility statement

An evaluation of the manner in which the website and the application comply with the requirements of Directive (EU) 2016/2102 and WWAG 2.1 directives (Level A and Level AA) was undertaken:

• by self-assessment carried out by the Single Digital Portal Coordination Office (gov.gr),
• using the UserWay Website Accessibility Widget.

The declaration was last revised on 27/12/2021.

Activating the accessibility menu

The website's www.gov.gr accessibility menu can be activated by clicking on the accessibility menu icon appearing at the edge of the page. After enabling the accessibility menu, wait a while for the accessibility menu to fully load.

Inaccessible content

In accordance with case (e) of Article 37(3) of Law 4727/2020, the content of third-party websites is excluded. This case also relates to third-party websites outside the gov.gr which are accessible through links.

Submission of comments and contact details

The Single Digital Portal Coordination Office (gov.gr) ensures that the accessibility of the website and the application is subjected to continuous improvement, always with the aim of ensuring equal and uninterrupted use by all, regardless of physical abilities or available technology.

In an ongoing effort to improve and remedy any accessibility issues, we regularly scan the respective website with the UserWay accessibility scanner to identify and correct any potential accessibility barriers to the site. Despite our efforts to make all pages and content on the site and app fully accessible, some content may not yet be fully adapted to the strictest accessibility standards.

In accordance with the provisions of Article 42(4)(b) and Article 45(1) of Law 4727/2020 (Government Gazette, Series I, No 184 23-09-2020), all interested parties have the right to submit comments or applications for information on the current status of compliance or to submit an application for missing information.

You may use the following contact address to help us improve content accessibility by letting us know about any problems you are experiencing or requesting access to information or documents that are inaccessible to you.

You may contact the Ministry of Digital Governance regarding the above by

• completing the contact form on the website https://mindigital.gr/contact, or
• by writing to the postal address 11, Fragkoudi Street & Al. Pantou Street, Kallithea, Athens 101 63.

The competent department responsible for accessibility issues and the processing of associated requests is the Directorate of Digital Strategy (email: strategy@mindigital.gr).

Procedure

Replies will be sent in the most expedient manner as soon as possible.

In the event of an unsatisfactory response, the interested party is entitled to apply to the competent institutional authorities, for instance by submitting the respective report to the the Ombudsman's office.(https://www.synigoros.gr).